Privacy Policy

rivacy Policy

Last updated: January 4, 2026

DixSupply is responsible for this store and website, including all related information, content, features, tools, products, and services, with the purpose of providing you, the customer, with a personalized shopping experience (the “Services”). DixSupply is built using Shopify technology, which enables us to offer the Services to you.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be associated with you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information, including your name, billing address, shipping address, telephone number, and email address.

  • Financial information, including credit card and debit card numbers, payment card details, bank account information, transaction data, payment methods, receipts, and other payment-related information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your previous transaction history.

  • Communications with us, including information you provide when contacting customer support.

  • Device information, including information about your device, browser, or network connection, IP address, or other unique identifiers.

  • Usage information, including how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

  • Automatically, through the Services and your device, including through cookies or similar technologies when you use our products or visit our websites.

  • From our service providers, when they help enable certain technologies or process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to deliver the Services, including fulfilling contracts, processing payments and orders, remembering your preferences, sending account-related notifications, managing purchases, returns, exchanges, and other transactions, creating and managing your account, arranging shipping, facilitating returns, allowing you to post reviews, and providing a personalized shopping experience, such as product recommendations.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending promotional, advertising, or marketing communications by email, text message, or mail, and displaying online advertisements for products or services on our Services or on third-party websites, including based on your past purchases or interactions.

Security and Fraud Prevention

We use your personal information to authenticate your account, ensure secure payments and transactions, detect and prevent fraudulent, illegal, or malicious activity, protect public safety, and maintain the security of our Services. You are responsible for keeping your login credentials secure and should not share them with others.

Communications with You

We use your personal information to provide customer support, respond to inquiries, deliver efficient services, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws, respond to valid legal processes, investigate or participate in legal proceedings, enforce our terms and policies, and protect our rights, users, and third parties.

How We Share Your Personal Information

We may share your personal information with third parties in certain circumstances, including:

  • With Shopify, manufacturers, and service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.